CALI2WAY

Got a Question? Get it Answered!

Does Cali2Way2 offer Pick Up Service?
Yes! With over 1,600 off-airport locations around the country,  there is probably a Hertz Local Edition conveniently located right in your neighborhood. We’ll Come and Get You.® Just call us and we’ll arrive at your home or office and help get you on your way faster. Some of the benefits you’ll find at Cali2Way2 Local Edition locations: Affordable leisure and replacement rates Unlimited mileage Clean, good quality, low-mileage vehicles with many features One way rentals Convenient Customer Pickup and Return Service is available within 15 minutes of the HLE location To find a Cali2Way2 Local Edition location nearest you, click here and look for “HLE” following the location name. Had an accident with your own vehicle? Is your car in the shop for repairs? Cali2Way2 Local Edition offers special replacement rates and direct billing to insurance companies and dealerships to help you get back on the road quickly and hassle-free.
Does Cali2Way2 offer customer pick up and return for car accident rentals?
Yes, convenient customer pickup and return service is available within 15 minutes of most of the HLE locations.
What are the #1 Club Platinum Customer Service and Reservations telephone numbers?
Customer Service: +1 (619) 383-4052 (8 a.m. to 4:45 p.m. CST Mon. to Fri.) Reservations for current members: +1 (619) 383-4052 (24 Hours).  Please have your #1 Club Platinum member number ready. New Enrollments/ReCustomer Service: +1 (619) 383-4052 (8 a.m. to 4:45 p.m. CST Mon. to Fri.) Reservations for current members: +1 (619) 383-4052 (24 Hours).  Please have your #1 Club Platinum member number ready. New Enrollments/Request Enrollment Forms: +1 (619) 383-4052    quest Enrollment Forms: +1 (619) 383-4052
What do I do if I have a question concerning a Cali2Way2 vehicle I am currently renting?
You may contact the Cali2Way2 location directly.  For contact information, please click here. To extend your rental or make any changes to the rental terms, please call +1 (619) 383-4052. For Australian rentals call +1 (619) 383-4052 and choose option 1 and ask for Rental Extensions
How do I contact Customer Service regarding a billing question or to let them know about a previous rental experience with Cali2Way2?
To contact Customer Service by phone, please call +1 (619) 383-4052 (They are open from 6 am – 7 pm Central time, Monday – Friday).  Or, you may send an e-mail by clicking here and then clicking on Ask A Question under Contact Us.  Or you can mail a letter to the below address: San Diego International Airport 3225 N Harbor Dr, San Diego, CA 92101