CALI2WAY

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Got a Question? Get it Answered!
I forgot to add my Gold Plus Rewards membership number to my reservation; is it too late to add my number?
To add your Gold Plus Rewards membership number to your booking, the reservation must be canceled and re-booked. To do so, pull up your reservation by clicking on “Rent a Car”, then “View/Modify/Cancel a reservation”.  Input your Confirmation number and Last Name, then cancel the reservation.  Next step is login to your Gold Plus Rewards account and re-book your reservation.
How do I pull up a reservation when I don’t have the confirmation number?
For non-members, the confirmation number is required.  However, a Cali2Way2 agent can provide it once some information is verified.  For Cali2Way2 Gold Plus Rewards members who are logged in, the confirmation number is not required, as there will be a list of reservations that were made on cali2way2.com in the “View/Modify/Cancel an Existing Reservation” section that you can select. United States +1 (619) 383-4052 +1 (619) 873-8056 +1 (619) 484-9622
Is there a minimum cancellation notice required or a fee?
Any cancellation notice or fee is disclosed prior to reserving.  For more information, please review our current cancellation policy.
Is there a cancellation fee for a prepaid booking (Non U.S.)?
For European reservations, there is no cancellation fee for USA and Canadian residents on prepaid bookings picked up outside their country of residence. For Cali2Way2 Prepaid Australian Reservations there is no cancellation fee.
Is there a penalty to cancel my reservation?
Some rates and vehicle types reserved require a guarantee and may have a cancellation penalty associated with the reservation. If a penalty applies, complete information will be included on the Rate screen and on the Confirmation screen. Reservations booked using Gold Plus Rewards points may have a cancellation or no-show reservation penalty.